Calendar notifications can also be configured and alarms can also be set to ensure you don’t miss your slot. Get instant push notifications of your position in the queue. Our solution provides various templates and ensures your survey is tested, keeping your feedback results robust. Integrated with Wavetec’s customer feedback solution, the platform lets you design surveys to discover your customer’s true voice. Custom reminders can also be scheduled using the platform. With two-way message capabilities, the platform shares and books calendar, service and appointment details, and slots, respectively, and in real-time. The queue has been joined!Ĭustomers can also take appointments using WhatsApp.
A designated chat is opened with your management and the user begins conversing with the system. WhatsApp Virtual Queuing arms your management with the relevant tools needed to reduce customer wait times, increase employee efficiency and business productivity while enabling a memorable customer experienceĪn arriving customer can use their smartphones to scan the QR code. Manage Effectively, Monitor Exceptionally This ticketless, single-line queuing system is a cost-effective means to managing queues in the fairest and fastest way, so let's go virtual to get all the benefits and improvements! The most advanced yet simple solution THIS IS HOW IT WORKS Make the days of tedious waiting in long lines a thing of the past! Wavetec’s WhatsApp Queuing solution offers a seamless, frictionless, and contactless queuing experience, geared towards enabling you to optimize your customer experiences.
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